FAQ

Welcome to SINTRONES  FAQ section. Seek answers to the frequently asked questions here.
If you are unable to locate the information you require, please complete our FAQs form, and we shall expeditiously attend to your inquiries.

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Q
Does the platform support Legacy Boot Mode?
A

Intel 13th Gen and newer platforms no longer support Legacy Boot mode.

UEFI Boot mode is required.

Q
How do I install Linux drivers?
A

Most hardware devices are supported through the standard Linux kernel.

For platform-specific functions such as:

  • CAN Bus
  • DIO (Digital Input / Output)
  • Ignition Control
  • Watchdog
  • LTE Modules

Please refer to the Product User Manual for the I²C register map and control methods. The manual provides detailed information on how to access and control these functions through the MCU via the Linux I²C interface.

Q
Which GMSL Cameras are Supported?
A

The IBOX series supports a variety of GMSL2 cameras from multiple camera vendors. Supported camera models may vary depending on the platform model and BSP version.

Currently validated camera vendors include:

oToBrite

  • oToCAM264ISP Series (2MP, Sony IMX390)
  • oToCAM260ISP Series (5.36MP, Sony IMX490)
  • oToCAM223 Series (2.95MP, Sony ISX031)

e-con Systems

  • STURDeCAM25 (2MP, Onsemi AR0234CS)
  • STURDeCAM31 (3MP, Sony ISX031)
  • STURDeCAM81 (8MP, Onsemi AR0821)

StereoLabs

  • ZED X Stereo
  • ZED X One 4K
  • ZED X One S
  • ZED X One GS

Notes

  • The maximum number of supported cameras depends on the platform model, GMSL de-serializer configuration, and BSP version.
  • Some StereoLabs camera configurations may require a customized BSP.
  • Camera support may vary between BSP releases. Please refer to the latest Camera Support List or contact the Sintrones technical support team for detailed compatibility information.
Q
How do I use Digital I/O (DIO)?
A

The IBOX series supports Digital Input (DI) and Digital Output (DO) functions through the onboard MCU controller.

For Ubuntu/Linux environments, Sintrones provides an MCU Register Guide, allowing users to directly access and control DIO functions through Linux I2C commands or custom applications.

Typical DIO operations include:

  • Reading Digital Input (DI) status
  • Controlling Digital Output (DO) states
  • Monitoring hardware signals
  • Integrating DIO control into custom applications

In addition to DIO control, the MCU Register Guide also provides register definitions for:

  • Ignition (IGN) status monitoring and configuration
  • UPS status monitoring
  • CAN Bus configuration
  • COM Port configuration
  • Other platform-specific hardware controls

For detailed register definitions and programming examples, please refer to the MCU Register Guide or contact the Sintrones technical support team.

Q
How do I enable CAN Bus functionality?
A

The IBOX series supports CAN Bus functionality.

For Ubuntu/Linux environments, Sintrones provides a CAN Bus User Guide, allowing users to configure and control CAN Bus functions through Linux commands.

Typical CAN Bus operations include:

  • Enabling or disabling the CAN interface
  • Configuring CAN Bus baud rates
  • Sending and receiving CAN messages
  • Monitoring CAN Bus status
  • Accessing CAN-related hardware settings

For detailed setup instructions and implementation examples, please refer to the CAN Bus User Guide or contact the Sintrones technical support team.

Q
How can I collect system logs for troubleshooting?
A

Common diagnostic commands include:

View kernel messages:

  • dmesg

 

View system logs:

  • journalctl

 

View USB devices:

  • lsusb

 

View PCIe devices:

  • lspci

 

Providing these logs when reporting an issue can help accelerate troubleshooting and analysis.

Q
What is Jetson Power Mode and how do I configure it?
A

Jetson modules support multiple predefined power modes, allowing users to balance system performance and power consumption based on application requirements.

Users can select different power modes through the Jetson Power GUI or command-line tools provided by NVIDIA.

Important Notes

  • SINTRONES systems are validated under standard power modes and high-power modes, but not under unconstrained MAXN or MAXN SUPER modes.
  • When operating in MAXN or MAXN SUPER mode, the system may generate additional heat and the maximum operating temperature could be reduced.
  • Continuous operation under heavy workloads in MAXN or MAXN SUPER mode is not recommended unless sufficient thermal management is provided.

Typical Power Modes

Depending on the Jetson module, available power modes may include:

Jetson Orin NX 16GB

  • MAXN SUPER
  • 10W
  • 15W
  • 25W
  • 40W

Jetson AGX Orin 32GB

  • MAXN
  • 15W
  • 30W
  • 40W

How to Check the Current Power Mode

Use the following command:

sudo nvpmodel -q

How to Change the Power Mode

Display available power modes:

sudo nvpmodel -p

Set a specific power mode:

sudo nvpmodel -m <mode_id>

Example:

sudo nvpmodel -m 2

Monitor System Performance

After changing the power mode, users can monitor system utilization and thermal status using:

tegrastats

or

jtop

For additional details regarding power mode configuration and optimization, please refer to the official NVIDIA Jetson documentation.

Q
Does IBOX support AI acceleration?
A

Yes.

Jetson-based IBOX systems support NVIDIA AI acceleration frameworks, including:

  • NVIDIA CUDA
  • TensorRT
  • DeepStream
  • cuDNN

These frameworks enable:

  • High-performance AI inference
  • Computer vision applications
  • Video analytics
  • Edge AI deployments
  • Deep learning acceleration

For more AI applications, please visit the NVIDIA AI Labs.

https://www.jetson-ai-lab.com/

Q
How can I monitor system performance?
A

For Jetson-based platforms, you can use tegrastats or jtop to monitor:

  • CPU utilization
  • GPU utilization
  • Memory usage
  • System temperature
  • Power consumption

These tools provide real-time system performance information and are recommended for troubleshooting and performance monitoring.

Q
Why is there no display output from HDMI?
A

Please verify the following items:

  • Ensure the HDMI cable is properly connected.
  • Confirm that the monitor input source is set correctly.
  • Verify that the display resolution is supported by both the system and the monitor.
  • Ensure that the graphics driver is installed and functioning properly.

It is recommended to test with a different HDMI cable or monitor to help isolate potential hardware or compatibility issues.

Note

Certain 4K monitor brands may have compatibility issues with specific JetPack versions, which could result in:

  • No display output
  • Screen flickering
  • Monitor detection failures

If you encounter such issues, please contact the Sintrones technical support team. We can provide a validated BSP update or other corrective solutions to resolve the compatibility issue.
Please provide the brand and model number of the monitor.

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